A person who avails of any service from a bank will fall under the purview of the definition of a 'consumer' under the 1986 Act

Consumer Protection Act, 1986; Section 2(1)(d)(ii) - Consumer complaint alleging premature encashment of Joint Fixed Deposit by bank in contravention of the terms and conditions is maintainable - A person who avails of any service from a bank will fall under the purview of the definition of a 'consumer' under the 1986 Act. As a consequence, it would be open to such a consumer to seek recourse to the remedies provided under the 1986 Act. (Para 19) Arun Bhatiya v. HDFC Bank, 2022 LiveLaw (SC) 696